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Returns information

How can I return my smegstore.ch order?

IMPORTANT: The return form below is only valid for returns of orders placed on smegstore.ch!

If you do not like one of our SMEG products, you can return it to us within 14 days.
The product must be returned to us unused and in its original packaging

Please follow these steps:

1) Fill out the form below.

2) After "SEND" the form, your return request will be checked by us. 

3) After your request has been checked, you will receive an email from us with the return address and further information on the return shipment.
The postage for the return shipment will NOT be paid by SMEG.

4) As soon as we have received and checked the goods, you will receive your money back. Depending on the payment method, the refund may take up to 14 days.


Ihre SMEG Rücksendung

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